Qingdao Philis Hair Products Co., Ltd.

Frequently Asked Questions

  • What kind of hair do you use to make hair extensions?

    We use only 100% human Remy hair with the cuticle intact which is ethically collected from southwest China mainly. An advanced gentle process is adopted by our engineers to retain the intact cuticle of the hair as much as possible.

  • Can we customize the product?

    Yes. Philis Hair has an experienced service team and R&D department to provide a variety of high-end customized services. From strands of each hair extension to the outer packaging, every detail won’t be overlooked. Hope your business will have sustainable growth with our cooperation.

  • How long will the extensions last?

    Philis Hair guarantees that our hair is tangling and shedding free, The Regular Remy last for around 4-6 months, Premium Remy for 6-9months, and Cuticle Remy for 9-24 months. Our products can be reused. It may be used for over 2 years with appropriate maintenance.

  • Is it possible to get the samples?

    Yes, before confirming your full order, Getting a small number of samples is recommended, So you could see our hair quality and handcrafting level.

  • What shipping company do you use?

    There are three ways you could choose to ship your hair extensions, by Express via DHL, FedEx, or UPS, By air, or By sea. As we know the hair is very light and expensive, Small order shipment by express is recommended, and sea shipment for the large quantity.

  • Is it possible to bleach or color your products later?

    Yes. Our hair extensions can be bleached, dyed, washed, and trimmed as natural hair but please follow the instruction of professional hair specialists.

  • Do you have color swatch or chart for color choice?

    Color swatches or rings are available. Please consult our sales assistant for further information.

  • How long is the production for the order?

    It depends on the types, the colors and the length you order, Generally, Samples orders for 1 - 2 weeks, Small orders for 2 - 3 weeks, the large orders for 3 - 8weeks.

  • Do you have a Minimum Order Quantity?

    As a manufacturer, our target customers are importers, wholesalers and distributors. The hair needs to be bleached and dyed, then very small qty makes it very difficult to control the color, quality, and cost for technicians. The MOQ is 1kg per type per color per length.

  • What is the lightest color your hair can make?

    Philis separates the bleaching and dyeing procedures. Employs an eco-friendly mild process treatment to enhance durability without any damage to the hair. The lightest color can be #60, #60A, #Mint, #1001, #66, White Blonde, Silver, #80 ,#90 or any you find.

  • What is‘Double Drawn’for hair extensions?

    We use the term 'single drawn' when referring to hair coming from a single donor, in bundles composed of hair of varying lengths. Before it enters the production cycle, The hair must become Double Drawn, which means that it has to be divided and matched according to the different lengths, and remove the short hair.

  • What does‘Remy’refer to?

    The term ‘Remy’ or ‘Remi’ defines hair that, within the same strand, is all facing in the same direction from the roots to the tip. The alignment of the cuticles avoids unpleasant tangling. With our reliable Philis hair factory, We guarantee absolutely use Remy hair for production.

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